We offer FREE UK delivery with Royal Mail 2nd Class Recorded post, this is approx 2-3 working days for delivery
On heavy Items we send by a delivery courier, this is normally Delivered within 2 working days.
Up-grading to faster delivery times can be made by calling our office On 01733248932, a small charge will be made for this service.
We send where applicable, tracking numbers so customers can check The Items shipment.
Our email response centre is manned from Monday to Friday 9.00am to 6pm
Saturday/Sunday is Limited response time, but we will reply as soon as possible.
We endeavour to respond to all emails within 1 hours of receipt. However, it is usually quicker to check our FAQ and thoroughly read the listing as most questions are answered in there.
MOST IMPORTANT: It is far easier to keep the thread of a conversation by clicking “reply” when replying to our emails, we then receive all previous details.
If you do not receive a reply to your question within 24 hours or so, it will usually be because of these reasons:
• We haven't received it
• We have replied, but you haven't checked your email program (outlook express, hotmail etc)
• We have replied, but your email program has put our reply into your 'spam'folder (Please check your settings in Hotmail and Yahoo etc)
• You have asked a question which is already answered in the listing or our 'Terms & Conditions'
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